Transferring a Call on a Yealink Phone
How to make a warm transfer How to make a blind transfer The call is then transferred with no further action required on your pa
Accessing call history on Polycom VVX Series
VVX 100/200/300/400 Models There are many ways in which you can view these logs, all options are listed below. Directory Directional Pad VVX 500/600 Models Clock From the top left corner there is a button with a clock on it. Clicking this will give you a full list of all the calls. Tip:To filter to specific […]
Agent Fields
Call Center Strategies
Star Codes
Basic *You might need to reach out to us to be able to utilize some of these star codes. *0 [ext] Speed Dial Speed dial an extension *1 Call Transfer Transfer a call to another extension *21 Follow Me Set the Follow Me number *4 Attended Call Transfer Attended call transfer to another extension. After […]
Getting started with the iOS app
Install the Ringotel app on your iOS devices for reliable communication with clients and colleagues through your 9×9 Tech extension. Download the app To download the Ringotel app to your iOS device(s), please go to the App Store and search for Ringotel or Click Here Log in with your Ringotel Shell user Launch the app, once you installed […]