Auto Shops
Keep Bays Full and Phones Answered — Without Lifting a Wrench
9x9 Tech keeps your service advisors on the floor and your bays full with smart call routing, appointment reminders, and vehicle-ready SMS notifications.
The problem
Sound Familiar?
Technicians pulled off jobs to answer calls about vehicle status
Appointment no-shows leave bays empty and revenue lost
'Is my car ready?' calls clog the phone lines all afternoon
After-hours callers have no way to book an appointment
The solution
Auto Shop Phone System That Fills Your Bays
Service Triage Auto-Attendant
Route callers: Appointments → Front Desk, Vehicle Status → Service Bay Line, Estimates → Service Advisor.
Vehicle Ready SMS
'Your Honda Civic is ready at Precision Auto! Open until 6pm. Invoice: $385.' Eliminates status call volume.
Bay & Advisor Extensions
Each service advisor has their own extension. Customers can reach their assigned advisor directly.
Service Due Reminders
Text reminders can be sent to customers when their vehicle is due for service.
After-Hours Appointment Booking
After hours, callers hear your services, hours, and can leave a callback request.
Estimate Request Line
Dedicated line for estimate inquiries. Service advisor calls back with a quote.
How it works
A Call From Start to Finish
- 1
Customer Calls About Car
Auto-attendant: 'For appointments press 1, vehicle status press 2, get an estimate press 3.'
- 2
Right Line, Every Time
Vehicle status calls go to the service bay. Appointment calls go to front desk.
- 3
Service Advisor Ready
Advisor sees customer name and vehicle info on screen before picking up.
- 4
Vehicle Ready SMS Sent
'Hi Dave! Your Civic is ready at Precision Auto. Invoice: $289. We're open until 6pm.'
40% fewer 'is my car ready?' calls
Bays stay full with reminder texts
Customers report higher satisfaction
Ready to Transform Your Auto Shop Phone System?
Setup is fast, support is real, and rates are unbeatable. Join hundreds of businesses already running on 9x9 Tech.
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