Law Firms
Never Lose a Client to a Missed Call Again
Your phone system should work as hard as your attorneys. 9x9 Tech ensures every potential client is greeted, routed, and followed up with — automatically.
The problem
Sound Familiar?
Potential clients hang up when they reach voicemail or hold music
Receptionists overwhelmed during court hours or depositions
No way to route urgent calls from existing clients to the right attorney
Missed intake calls mean lost retainers — often thousands of dollars
The solution
A Phone System Built for the Legal World
24/7 Auto-Attendant
Professional greeting routes callers: Consultations → Intake Specialist, Existing Cases → Assigned Attorney, Billing → Accounts.
Attorney Extension Dialing
Each attorney and paralegal gets their own extension. Clients can reach who they need without going through a receptionist.
Consultation Confirmation SMS
After a new client books, a text confirmation can be sent directly with date, time, and what to bring.
After-Hours Intake Capture
After-hours greeting directs urgent callers to a dedicated voicemail. Your intake team reviews every morning — zero leads fall through.
Confidential Call Routing
Route sensitive case calls directly to the attorney of record, bypassing the front desk entirely when needed.
eFax for Legal Documents
Receive and send court documents, retainer agreements, and contracts securely via eFax — integrated with your phone number.
How it works
A Call From Start to Finish
- 1
Potential Client Calls
Auto-attendant answers instantly: 'For a free consultation press 1, existing clients press 2, billing press 3.'
- 2
Routed to Intake
Caller presses 1 and is connected to your intake specialist — who sees the caller's number and reason before picking up.
- 3
Consultation Booked
Intake books the consult. A confirmation text can be sent directly to the client with all the details.
- 4
Reminder Sent
A reminder text can be sent to the client ahead of the appointment. Show rate improves dramatically.
38% fewer missed intake calls
2x faster client onboarding
Zero receptionist overflow during court hours
Ready to Transform Your Law Firm Phone System?
Setup is fast, support is real, and rates are unbeatable. Join hundreds of businesses already running on 9x9 Tech.
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